1. 30-Day Money Back Guarantee
We stand behind the quality of our Magento 2 extensions. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee.
2. Conditions for Refund
To be eligible for a refund, the following conditions must be met:
- You must request the refund within 30 days of the original purchase date.
- The extension must not be functioning as described on our product page.
- You must have allowed our support team a reasonable opportunity to fix the issue or conflict.
- The extension must be completely uninstalled and removed from your servers.
3. Exceptions
Refunds will not be granted for the following reasons:
- You purchased the extension by mistake or changed your mind.
- The extension lacks a feature that was not advertised on the product page.
- You lack the technical ability to install Magento 2 extensions (we offer professional installation services).
- Custom development or professional installation service fees are strictly non-refundable.